Websites are a fantastic way to communicate with your prospects and customers. Users can find details on your products/services, place new orders, check existing orders and submit information to you. In short, a website is a great tool. But, what if you could make this tool an employee?
To transform your website into an employee, it must integrate with your internal software. There should be no “human” massaging or copying/pasting of data from an email form. It must understand your customer database, be able to enter new orders, and provide shipping information and order status.
The more automated your website is, the greater workload your business can process at the same cost margin. I’m sure you’ve done the math, but that equals greater profit.
Things to look for:
- Your website uses PDF or other printed forms that are faxed in
- You use a third party shopping cart
- You receive customer data via email
Contact us to find out what your website options are.
Stephen Tuttle
DS Technologies, Inc.